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How to get started with Brand Monitoring in AI Search Engines - Authoritas AI Search Platform

"AEO", "AIO", "GEO", "SEO" - whatever you call it we can help you discover the right questions to see how your brand is represented in LLMs

Laurence O'Toole avatar
Written by Laurence O'Toole
Updated over 3 weeks ago

AI Search User Guide: Discover How AI Sees Your Brand

What is AI Search?

Imagine being able to ask ChatGPT, Claude, and other AI assistants hundreds of questions about your brandβ€”and getting instant insights into how they respond. That's AI Search! It's your window into understanding how AI perceives and presents your brand to millions of users worldwide.
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Why does this matter? When someone asks an AI chatbot about "the best smartphones," "reliable car brands," or "eco-friendly companies," your brand mightβ€”or might notβ€”be mentioned. AI Search helps you discover exactly what AI says about you.


Authoritas AI Search Platform - Quick Start: Two Ways to Begin

πŸš€ Path A: Use the Composer (Recommended for comprehensive analysis)

Let AI Search generate hundreds of targeted questions for you automatically

πŸ“‹ Path B: Upload Your Questions (Best for specific inquiries)

Already have questions in mind? Upload them directly via CSV


Path A: The Composer - Your Question Generation Powerhouse

The Composer is a visual tool that transforms your brand analysis goals into hundreds of precisely targeted questions. Think of it as building a mind map that AI Search converts into a comprehensive questionnaire.

Step 1: Build Your Brand Hierarchy

Start simple and expand as needed:

Example: Analyzing Nike

Nike (Brand)

β”œβ”€β”€ Footwear (Category)

β”‚ β”œβ”€β”€ Running Shoes (Subcategory)

β”‚ β”‚ β”œβ”€β”€ Performance (Key Factor)

β”‚ β”‚ β”œβ”€β”€ Comfort (Key Factor)

β”‚ β”‚ └── Price Value (Key Factor)

β”‚ └── Basketball Shoes (Subcategory)

β”‚ β”œβ”€β”€ Durability (Key Factor)

β”‚ └── Style (Key Factor)

└── Apparel (Category)

└── Activewear (Subcategory)

β”œβ”€β”€ Material Quality (Key Factor)

└── Sustainability (Key Factor)

What gets generated: AI Search creates 10 unique questions for each Key Factor. So in this example, you'd get 70 questions (7 Key Factors Γ— 10 questions each).

Step 2: Supercharge with Multipliers (The Secret Weapon!)

Multipliers are what make the Composer truly powerful. They add analytical dimensions that multiply your questions, giving you deeper insights.

🎭 Where to Add Multipliers:

Multipliers can be attached at ANY level of your hierarchy:

  • Brand level: Affects ALL Key Factors across your entire analysis

  • Category level: Affects all Key Factors within that category

  • Subcategory level: Affects Key Factors within that subcategory

  • Key Factor level: Affects only that specific Key Factor

🎯 Built-in Multipliers:

Buyer Personas - See how AI responds differently for different customer types

  • Example personas: Budget Shopper, Premium Buyer, Eco-Conscious Consumer

Buyer Journey - Understand how AI guides users through their purchase journey

  • Example stages: Awareness, Consideration, Decision, Post-Purchase

πŸ’‘ The Multiplier Magic - Real Examples:

Example 1: Basic Setup

  • Key Factor: "Running Shoe Comfort"

  • Base questions generated: 10

  • Total questions: 10

Example 2: Add Multiplier at Key Factor Level

  • Key Factor: "Running Shoe Comfort"

  • Add Buyer Personas (3 types): Budget, Premium, Athlete

  • Questions generated: 10 Γ— 3 = 30 questions

Sample questions generated:

  • "What do budget shoppers say about Nike running shoe comfort?"

  • "Are Nike running shoes comfortable enough for serious athletes?"

  • "Do premium buyers find Nike running shoes worth the comfort?"

Example 3: Add Multiplier at Category Level

  • Category: "Footwear" (contains 5 Key Factors)

  • Add Buyer Journey (4 stages) at category level

  • Questions generated: 50 base questions Γ— 4 = 200 questions

  • Every Key Factor under Footwear gets journey stage variations

Example 4: Stack Multiple Multipliers

  • Category: "Footwear" - Add Buyer Personas (3 types)

  • Key Factor: "Running Shoe Comfort" - Add Buyer Journey (4 stages)

  • Questions for this Key Factor: 10 Γ— 3 Γ— 4 = 120 questions

This gives you insights like:

  • What awareness-stage budget shoppers ask about comfort

  • How premium buyers evaluate comfort during consideration

  • What athletes care about post-purchase regarding comfort

⚑ Pro Tips for Multipliers:

  1. Strategic Placement:

    • Brand-level multipliers for universal analysis (like Languages)

    • Category-level for product-specific variations (like Buyer Personas for Footwear vs Apparel)

    • Key Factor-level for precise targeting

  2. Start Conservative: Begin with 1-2 multipliers total

  3. Think Strategically: Which dimensions matter most for your analysis?

  4. Watch the Count: Questions multiply fast! Example:

    • 10 Key Factors with brand-level multiplier (3 options) = 300 questions

    • Same setup with two brand-level multipliers (3 options each) = 900 questions

  5. Custom Multipliers: Create your own! Examples:

    • Languages: "English vs Spanish vs French"

    • Store Types: "Online vs In-store vs Outlet"

    • Seasons: "Summer vs Winter collection"

    • Use Cases: "Casual vs Professional vs Athletic"

    • Regions: "North America vs Europe vs Asia"

    • Price Tiers: "Entry vs Mid-range vs Premium"

    • Competition: "vs Adidas vs Under Armour vs Puma"

Step 3: Generate and Review

Click "Generate Questions" and AI Search creates your complete question set, each tagged with its hierarchy path for easy filtering later.


Path B: Direct Question Upload

Perfect when you have specific questions or want to test a hypothesis quickly.

Simple 3-Step Process:

  1. Download the CSV Template

  2. Add Your Questions and Tags Example CSV structure:

    Question, Category, Subcategory, Tag1, Tag2 
    "Is Nike sustainable?", Sustainability, Environmental, 2024, Brand-Image
    "Nike vs Adidas for marathons", Competition, Running, Performance, Comparison
  3. Upload and Run


Running Your Analysis

Configuration Options:

  1. Select AI Models: Choose which AI assistants to test

    • Different models have different capabilities

    • Some models are "search-enabled" (can search the web and provide sources)

    • Others provide responses based on their training data only

    • Test multiple models to compare their responses

  2. Understanding Model Types:

    • Search-enabled models: Can access current web information and show which sources they reference

    • Standard models: Provide responses based on their training data

    • The model selection screen indicates which models have search capabilities

  3. Run Options:

    • Run immediately with "Start Run"

    • Set up scheduled runs to track changes over time (daily, weekly, monthly)

    • Scheduled runs help you monitor how AI perceptions evolve


Understanding Your Results

The Responses Tab: Your AI Perception Dashboard

Here's where insights come alive:

What You'll See:

  • Every AI's response to every question

  • Automatic brand mention detection

  • Sentiment analysis (Positive, Neutral, Negative)

  • Competitive mentions and comparisons

Powerful Filtering: Use your tags to slice and dice data

  • Filter by product category

  • Compare buyer personas

  • Analyze by language or region

  • Track specific Key Factors

Example Insights You Might Discover:

  • "ChatGPT mentions Nike 73% more often than Adidas for 'marathon shoes'"

  • "Negative sentiment appears 2x more in budget shopper queries"

  • "Spanish language queries show 40% higher brand preference"

The Sources Tab: Your Digital Footprint Map

Available when using search-enabled models, this tab reveals:

  • Which websites AI pulls information from

  • Your share of voice in AI responses

  • Gaps in your online presence

  • Opportunities for content creation

Note: This tab only contains data when you've selected search-enabled models in your analysis.

Real-World Application: If AI rarely cites your website but frequently cites competitors, you've identified a critical content gap to address.


Best Practices for Maximum Impact

🎯 For Brand Managers:

  • Use Buyer Persona multipliers to understand different audience perceptions

  • Compare against 3-5 key competitors

  • Run monthly to track perception changes

πŸ“Š For SEO/Content Teams:

  • Focus on Sources tab (when using search-enabled models) to identify citation gaps

  • Create content that addresses negative sentiment topics

  • Use custom Language multipliers for international SEO strategy

  • Analyze Buyer Journey stages to optimize content funnel

πŸ” For Product Teams:

  • Deep dive into specific product Key Factors

  • Use Custom Multipliers for different use cases

  • Compare feature perceptions across AI models


Quick Start Recommendations

Your First Analysis:

  1. Start with 1 brand, 2 categories, 3-4 Key Factors each

  2. Add Buyer Persona multiplier (3 types)

  3. Run on top 3 AI models (mix of search-enabled and standard)

  4. Total: ~100 questions giving you comprehensive baseline insights

Advanced Analysis:

  1. Full product portfolio mapping

  2. Multiple multipliers per Key Factor

  3. All available AI models

  4. Set up scheduled runs (weekly/monthly) for trend tracking

  5. Total: 500-1000+ questions for deep competitive intelligence


Troubleshooting Tips

Too Many Questions?

  • Reduce multiplier options

  • Focus on fewer Key Factors

  • Run separate analyses for different product lines

Not Enough Detail?

  • Add more subcategories

  • Create custom multipliers for your specific needs

  • Include more specific Key Factors

Need Faster Results?

  • Use Path B with pre-written questions

  • Run smaller, targeted analyses

  • Focus on specific AI models rather than all


Ready to Start?

  1. New Users: Start with the Composer and a simple hierarchy

  2. Have Specific Questions: Jump straight to CSV upload

  3. Want to Test the Waters: Try our sample templates

Remember: AI Search isn't just about dataβ€”it's about discovering actionable insights that can transform your brand's AI presence. Start exploring today!

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